Privacy Policy
1. Data collector information
This privacy policy applies to popmonster.vip, the official website operated by POP MONSTER ("the brand"). If you have any questions, please contact us through the following:
- LINE official account: @150tiznd
- WhatsApp: +886-970-527-037
2. Types of data we collect
This website is a brand showcase and referral site; it does not process transactions or payments directly. We may collect the following data:
- Browsing behavior data (page views, time on page, referring URL)
- Device and browser information (operating system, browser version, screen resolution)
- Identifiers generated by cookies and similar technologies
- POP Free Help Desk first-party anonymous events (event type, entry code, interface location, traffic source tag, client-side timestamp, and a random session hash)
- Inquiry content you voluntarily provide via LINE or WhatsApp
The first-party anonymous event table does not store IP addresses, user agent strings, names, contact information, LINE conversations, document content, or full URLs. The random session hash is stored only in the current tab's sessionStorage, becomes invalid once the tab is closed, and is not used for cross-site or cross-device identification.
This website does not directly ask you to fill in your name, email, or credit card information. If you voluntarily contact us via LINE or WhatsApp, that platform and our brand will process the content you provide as needed to respond. Actual purchases take place on Shopee and are separately governed by Shopee's own privacy policy.
3. How we use your data
- Analyze website traffic and user behavior to improve site content and experience
- See which Help Desk entry points and routing steps work best
- Understand which product pages are most popular, to improve product display
- Respond to your inquiries
4. Cookies, Google Analytics, and first-party anonymous events
This website uses cookies to improve your browsing experience. You can manage or decline cookies in your browser settings, but this may affect some features.
This website uses Google Analytics 4 (Measurement ID: G-WTKLHW33D7) to analyze traffic and understand how visitors use the site. We have enabled the following privacy protections:
- IP anonymization: visitor IP addresses are de-identified before leaving the browser
- Consent Mode v2: until you click "Accept" on cookies, all analytics and advertising cookies default to denied
- No identifying inquiry data sent: this website does not send Google any name, contact information, or inquiry content you provide via LINE/WhatsApp
- Opt-out option: you can install the Google Analytics Opt-out Browser Add-on to disable GA4 tracking
Data collected by Google Analytics (such as browsing path, time on page, referring URL, and device type) is sent to Google's servers and is governed by the Google Privacy Policy.
The POP Free Help Desk sends the first-party anonymous events described above only when you click "Allow anonymous analytics" and your browser does not have Global Privacy Control (GPC) or Do Not Track (DNT) enabled. The data is processed through Cloudflare Workers/D1 cloud infrastructure, is viewable only by our brand's authorized staff as aggregate statistics, and is not used for third-party ad targeting or cross-site tracking.
You're free to decline or change your choice later; declining does not affect Help Desk features, the LINE entry point, or other site links.
5. How long we retain data
POP Free Help Desk first-party anonymous events are kept for up to 30 days and automatically deleted on schedule after that. Google Analytics browsing statistics are retained for no more than 26 months. Inquiry records are deleted within 6 months after a case is closed.
6. Third-party services
This website links to the following third-party platforms, each with its own privacy policy:
- Shopee (shopee.tw)
- LINE
- Google Analytics
- Google Fonts (font service)
- Cloudflare Workers/D1 (first-party event processing infrastructure)
7. Your rights
Under Taiwan's Personal Data Protection Act, you have the following rights:
- Request to inquire about or review your personal data
- Request a copy
- Request supplementation or correction
- Request that we stop collecting, processing, or using your data
- Request deletion
- Decline or withdraw your anonymous analytics choice
You can change your choice anytime by clicking "Anonymous analytics preferences" in the POP Free Help Desk footer; declining does not affect Help Desk features. To exercise any other rights, please contact us via LINE or WhatsApp.
8. Policy updates
If this policy is revised, the updated date will be posted on this page, and material changes will be announced prominently. Continued use of this website means you agree to the revised policy.
9. Governing law and jurisdiction
This policy is governed by and interpreted under the laws of Taiwan (R.O.C.). Any dispute will be heard by the Taiwan Taichung District Court as the court of first instance.